Life can be messy and sometimes that may mean that your favorite Otis & Oliver necktie gets dirty or stained. Don't fret! Ourpremium 100% cotton ties can be cleaned.We recommend spot cleaning for recent small stains. However, for a fuller, higher quality clean, you should dry clean your tie.
If you need more of a certain style or size of tie than our site currently lists as available, send us a message. Oftentimes, our website does not list all of our inventory for a certain product and we have more of your desired size/style in our shop.We can't wait to hear from you!
All of our men's modern skinny ties measure approximately 58”x2.5” at the tip's widest point (about 147cm by 6cm). They can be worn by men as tall as 6'9" if they use a simple knot.Our men's DIY craft ties measure approximately 59"x3" at the widest point (about 150cm by 7.5cm)Our children's pre-tied necktie sizes are as follows:X-Small (3-24 Months): 8.5"x1.5" (22.5cm by 4cm)Small (2-4 Years): 11"x1.5" (28.5cm by 4cm)Medium (5-8 Years): 14.5"x2" (37.5cm by 5.5cm)Large (9-12 Years): 17"x2" (43cm by 5.5cm)Additionally, the neck loop can be adjusted so you can get the perfect fit for your child.
Since our ties are 100% cotton, they can occasionally become wrinkled. If you wish to remove any wrinkles you can carefully iron the tie on a very low setting.To help avoid wrinkling your new favorite tie 😉, we recommend that you always completely untie your knot when you are finished wearing your Otis & Oliver necktie. Then, we recommend flatly hanging your tie when you store it.
If you are interested in purchasing more than 15 ties, please send us a message to ask about wholesale rates.
Returns:If you are not satisfied with your purchase, please email us within 14 days of receiving your item and we can accept a return for STORE CREDIT ONLY.We only accept returns or exchanges purchased at www.otisandoliverco.comPlease contact us at otisandoliverco@gmail.com with a description of what you want to return or exchange plus your order number and we will get back to you within 24-48 hours. Please do not send your package back without confirmation from us.
To be eligible for a return, your item must be unused and in the same condition that you received it. No returns or exchanges will be accepted from homes with smoke or pet hair.We suggest you insure the package via USPS or UPS, purchase tracking services for your protection, and save the shipping receipt for your records as we can only process returned merchandise we have received.Please include your order confirmation email or packing slip with return or exchange.
Please allow 10 to 12 business days for us to receive and process your return or exchange. All sale items are FINAL SALE.
Refunds:Refunds are only given if items are damaged or not as described on our website. All other returns will be given store credit.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
It is highly recommended that you use a trackable shipping service and/or purchase shipping insurance when returning items.
If you have any other questions, comments, or concerns, please send us an email at otisandoliverco@gmail.com
